Site/stat issues

[iamjanco]

Unfortunately we still have issues to resolve, specifically with user game data--scores and games cannot be reliably matched to users. A number of you have already noted this in the forum and it look like we may have to revert to a copy of the game database that dates back to April. We may be able to save some of the data that's been added to the game database since then, but we can't guaranty that at this point. We'll do our best to do so though.

That said, the game and site be shut down at 10:00PM New York time this evening, and we hope to have everything back up and running by 8:00AM tomorrow morning with at least the game data through April. After that, we'll see what can be done about the data for the games that have been played since April.

Thanks again for your incredible patience and perseverance,

-- the admin folks

[iamjanco]

Hi folks,

Please note that as per the previous post in this thread, the game database has just been rebuilt using a copy of the database from April. Things should work fine moving forward and we're going to see what we can do about the data for games played between April and now; that could take a few days to sort out if it is possible, so again, please continue to bear with us.

-- the management

[iamjanco]

Hi folks. Please be advised that at 6:00PM today, New York EST, we will be shutting down Mule to perform updates to the database that we're hoping will restore a lot of the user game data that went missing these past few months during the crashes we experienced. This work includes cleaning up the issue associated with erroneous user game data that a lot of folks experienced since the time of the last crash, which was mid-July.

Though some of you will be assigned a new user number, much of YOUR game data should remain intact. Still, there have been issues with data collected during certain periods and, unfortunately, some of that data was not recoverable. These periods include April 15th to 18th of this year, as well as July 17th through 27th. There may also be a few issues with the most recent games because of the overlap in working on the databases which we farmed yesterday, and the data that's since and currently being collected.

If you would, please halt all forum and game activity during the time we'll be making our updates. Again, that time is today, at 6:00PM New York EST.

Thanks again for your patience and understanding while we work hard to bring you the best in Planet M.U.L.E.

[data2008]

The servers for planetmule.com have switched now completely.
All should be running normally.
We continue preparing PM2 for public beta.